Terms of Service

Pottle builds a weekly meal plan from your own recipes and your goal, and prices the ingredients at New Zealand supermarkets to produce a shopping list. You add recipes by hand or by photographing them.

You sign in with a one-time code sent to your email. Keep access to your email secure — anyone who can receive your code can access your account. You must give accurate information and be old enough to enter a contract.

• Your subscription starts with a 7-day free trial. We ask for a payment method up front, but you are not charged during the trial.
• When the trial ends, unless you’ve cancelled, your chosen plan begins and you’re charged: $19.90 per month or $99 per year (NZD). All prices include GST.
• Subscriptions renew automatically at the end of each period (monthly or yearly) at the same price, until you cancel.
• Payments are processed by Stripe. We don’t see or store your card details.

You can cancel any time — during the trial or after — from the “You” page (Manage subscription) or by emailing support@pottle.co.nz. Cancel before the trial ends and you won’t be charged. Cancel during a paid period and you keep access until the end of the period you’ve paid for; we don’t lock you in. We don’t generally refund part-periods, but this does not affect your rights under the Consumer Guarantees Act (section 7).

Supermarket prices come from a third-party data feed, grocer.nz, and are updated regularly — but they are indicative. Actual in-store and checkout prices can differ, and products can be unavailable. Nutrition values are sourced from supermarket product data and are likewise approximate. Pottle doesn’t guarantee that any price or macro figure is exact at the moment you shop or cook.

Pottle is a meal-planning and budgeting tool, not a medical or dietetic service. Its plans and macro targets are general information, not personal health advice, and are not a substitute for advice from a doctor, dietitian or other qualified professional. If you have a medical condition, allergy, or specific dietary needs, check with a professional and always read product labels yourself — especially for allergens.

Where you use Pottle as a consumer, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 give you rights that cannot be excluded. Among other things, our service must be provided with reasonable care and skill and be fit for the purpose we describe. Nothing in these terms limits or removes those rights. Where the law allows us to limit our liability, our total liability to you is limited to the amount you paid us in the 12 months before the issue arose; we are not liable for indirect or consequential loss. None of this applies to the extent it would reduce your non-excludable consumer rights.

Use Pottle for your own personal meal planning. Don’t misuse it — for example by trying to break or overload the service, scrape it, or resell it. Recipes you add are for your own use. We may suspend accounts that abuse the service or break these terms.

We may improve or change the app over time. If we change these terms or our prices, we’ll give you reasonable notice (for example by email) before the change affects you, and you can cancel if you don’t agree. Continuing to use Pottle after a change takes effect means you accept the updated terms.

These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction. Questions? Email support@pottle.co.nz.